A new feature has been implemented to Sims Portal for your security.

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We are now utilizing Single Sign-on (SSO) for login credentials. To access, simply enter your corporate email address and click Continue. If an error is received, the SSO for your organization is not yet configured, please use your existing Sims Portal username.

If your organization does not utilize SSO, please enter your existing username and you will be directed to enter your password on the login page.

Portal improvements

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  • Financial Overview report – column added with service costs
  • Contacts – phone no. added to the contacts overview

  • Order’s reports overview – order number added

Client Report Improvements

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Dear client,


SRS has made some improvements to our client reporting.  As a Sims Portal user you are familiar with our reports and based on your feedback we have made these changes.

We have updated the Serial Number Report to include the following data points below.

  • Order No
  • Service Project No
  • Client Reference
  • Date Received
  • Item Number
  • Serial Number
  • Category
  • Model No
  • Item Weight [lbs]
  • Item Weight [Kg]
  • Asset ID
  • Net Weight
  • Third Party Item No 3
  • Third Party Item No 4
  • SRS Reference No

You can now review your settlement data within the updated the Settlement report and depending on your SRS contracted services, we can share those changes with you upon your correspondence with your SRS representative.




Our Haarlem operation is moving

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Our Haarlem operation is moving. From 1st July we will be moving to a new IT Asset Disposition (ITAD) and Recycling location in Eindhoven.


From this date our address will be:


Sims Recycling Solutions
Hastelweg 251 
5652 CV Eindhoven 

Sims Portal Contacts Functionality

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We are currently performing maintenance on the contacts functionality within the Sims Portal and have suspended the functionality temporarily. While we perform the maintenance we will also take the opportunity to release upgraded functionality within this module to enhance your Sims Portal user experience.

What does this mean for you?
You will be unable to create new contacts, view existing contacts or delete contacts within the Sims Portal.

What should I do in the meantime?
If you need to create a new contact, view your existing contacts, or delete a contact please get in touch with your Client Services representative who will be able to do this for you.

When will it be fixed?
We expect this will be fixed shortly. You will receive a further update when the functionality is available again.

During this period all other modules of the Sims Portal will continue to function as normal.
Best Regards
The Sims Portal Support Team

Update on 14th January 2019

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We’ve redesigned the order details page. The page of the order has been divided into tabs:

  • Order
  • Lot Details
  • Documents

Note: Buttons to upload documents will be available after save the order.

Thanks to this, information regarding the order will be better organized. In addition, all documents and orders reports will be available in this view:

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