A new feature has been implemented to Sims Portal for your security.

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We are now utilizing Single Sign-on (SSO) for login credentials. To access, simply enter your corporate email address and click Continue. If an error is received, the SSO for your organization is not yet configured, please use your existing Sims Portal username.

If your organization does not utilize SSO, please enter your existing username and you will be directed to enter your password on the login page.

Onsite Services

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On the Sims Portal, we created a module called “Onsite”

The onsite activity module contain the following:

    1. Search box to allow users to search for activities
    2. Site field show activities from selected site
    3. A table showing a list of onsite activities
      1. The system display all activities that have been collected in the past year and any activities waiting to be collected.
      2. The table contain the following columns:
        • Activity No – this link allow the user to open the link and see/edit details for that particular activity.
        • Site Details – this is the location Site name, City, State/Country.
        • Number of pallets – this is the total number of pallets in the activity
        • Order Number – this is the Order number assigned to the activity.
        • Status – this is the status of the activity
        • Current Location
          • Activity in complete and ongoing status will be displayed as “At client Site”.
          • Activity in collected status will be displayed as “In transit”
          • Activity in received status will be displayed as “At SRS Site”
        • Reports – Onsite Checked Items report

Activity statuses

  1. Ongoing – Onsite activities is ongoing. The Activity has not been mark as completed.
  2. Completed – Onsite activities completed but activity has not marked as shipped yet.
  3.  Collected – Load has been shipped. Waiting to be received at SRS site
  4. Received – Activity/Order number has been received at SRS site.
  5. Canceled – Activity has been canceled

Pallet Management

The pallet Management level contain the following:

  1. Search box to allow users to search for pallets
  2. Site field show pallets from selected site.
  3. A grid with the following information:
    1. PalletNo – a link, to direct the user to a different page to see and edit items assigned to the pallet.
    2. Site Details
    3. Number of serialized items on the pallet.
    4. Sealed – a pallet status
    5. Activity Number – Activity number that the pallet is assigned to. Can be null if a pallet is not assigned to an activity.
    6. Report

New pallet

First step to create a new activity is add a new pallet:

On this page the user is able to do the following:

  1. Site – select the site from the list
  2. Pallet – This is a field that will allow user to enter a pallet name.
  3. Save a pallet


If the pallet will be used to activity then you will see  list of items assigned to this pallet.

User will be able to remove item on a pallet. Only Items on the activity in ongoing status can be deleted.

Sealed pallet

Seal and unseal a pallet – click on Seal or Unseal button.

    1. If a pallet is sealed, it isn’t displayed on the pallet dropdown list when a user is adding an activity.
    2. If a pallet is sealed, no items can be added to the pallet.

New Activity

The New Activity Page contain the following fields to allow user to enter data.

  1. Site – a location of an activity
  2. Service Type
    1. This is a dropdown list of service types.
    2. This is required field.
  3. Comments – A field to enter comments.
  4. Save button

After save activity the new activity no will be create


  1. Date Created – This is the date an activity was created.
  2. Status:
    • This will be the status of the current activity
    • If the Status is Ongoing, the user is allowed to add more items.
    • If the status is not ongoing the user is not allowed to add items

In Process

Next step is click the in progress button to start checking in items:

Add Items

To add items to the activity please go to the Items tab and fill out follows fields:

  1. Category
    1. This is the dropdown list with categories.
    2. The user can select a category on the list.
    3. This is a required field
  2. Pallet No
    1. This is the pallet number where items will be placed.
    2. An Activity can have more than one pallet.
    3. The user will be able to select available pallets on the dropdown list.
      • Any empty pallet.
      • A pallet on the same activity.
    4. Default to the selected pallet until the user select a different pallet.
    5. This is a required field.
  3. Asset ID
    1. This is field to capture Asset ID
    2. Asset ID is a unique for each activity
    3. This is optional field. If the user want to use it then he should check a checkbox.
  4. Serial Number
    1. This is field to capture Serial Number
    2. Serial Number is a unique for each activity
    3. This is a required field.

When user click on Show Items button then will see a grid with items that have been assigned to the current activity:

  • Category
  • Serial Number
  • Asset ID
  • Pallet Name
  • Delete button

Add Non Serialized Items

To add items without serial numbers please go to the Non Serialized Items tab and fill out follows fields:

  1. Package Type – This is a dropdown list with package list
  2.  Quantity – This is the quantity of items checked in.
  3. Add Item button

When user click on Show Items button then will see a grid with Non Serialized Items that have been assigned to the current activity:

  • Package Type
  • Descriprion
  • Quantity
  • Delete button


The Activity Page will contain the following command buttons. . 

    1. Cancel button.
      1. When a user clicks this button, the status of the activity will change to Canceled.
      2. An activity can be canceled if there are no items checked in
        1. There should be no pallets on the Activity
      3. Display a message to inform the user the Activity is not canceled if there are items on the activity. “There are item(s) on the Activity”
      4. If the activity is successfully cancelled, Display message “Activity canceled”
      5. Special permission is required for this.
    2. Complete Activity
      1. When a user clicks this button the activity status will change to completed.
      2. Special permissions is required to complete an activity.
      3. The system will populate the current date on the Date Completed field on the PTB Onsite Service Tab.
    3. Save button
      1. When a user clicks this button, item information will be saved.
      2. Items will be displayed on the grid.
    4. Return button – a button to allow user to return to the Onsite Activity Location main page.

When the activity is in Completed status then we have two more buttons:

  1. Overrule Activity Status
    1. A button to allow user to revert activity status from completed to Ongoing. This is only status overrule a user is allowed to do.
    2. Display a message for user to confirm his/her actions
  2. Collected – the button will be displayed if the Activity is in completed status and the Order number is assigned. (This means a user has attached this activity to an order number)

Adding an Activity to the Order

To add activity on the order user need to:

  • click on the Add button on the Order page:

  • select proper company and collection address for activity:

  • On the lot detail page there is a button Assign Activity to select available activity to add in the order.
    1. The user should be presented with activities in complete status and have not been added to any order.
    2. When a user click the save button the system will assigned the associated Order No on the Activity.
    3. The system will allow user to remove activity as long as the Order is still in status 1.

Connection between Activity and Order will be visible on the Activity section:



Collected activity


When a user clicks Collected button, the system will ask the user for the following information:

  • Collection Date
  • Weight Shipped

When a user save the collection information the system will do the following:

    1. Change the status to Collected
    2. All serial numbers on the Activity will be populated on the assigned Order pre-alerts file and send to Sims internal system.

Unassigned activity from the Order

When an activity is assigned to the order then address details can’t be changed:

But exist possibility to unassign activity from the order. Click on Assign button again and select the blank line from the list and press Save button:

You will be asked to confirmation:

Search items


Portal improvements

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  • Financial Overview report – column added with service costs
  • Contacts – phone no. added to the contacts overview

  • Order’s reports overview – order number added

Client Report Improvements

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Dear client,


SRS has made some improvements to our client reporting.  As a Sims Portal user you are familiar with our reports and based on your feedback we have made these changes.

We have updated the Serial Number Report to include the following data points below.

  • Order No
  • Service Project No
  • Client Reference
  • Date Received
  • Item Number
  • Serial Number
  • Category
  • Model No
  • Item Weight [lbs]
  • Item Weight [Kg]
  • Asset ID
  • Net Weight
  • Third Party Item No 3
  • Third Party Item No 4
  • SRS Reference No

You can now review your settlement data within the updated the Settlement report and depending on your SRS contracted services, we can share those changes with you upon your correspondence with your SRS representative.





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Link to portal: https://portal.simsrecycling.com.

Enter your username and password and click “Log In”.

In case you forget your password, click the “Forgot your password?” link, then enter your username and click the Save button.

You will receive an email shortly that contains a link to the page with the option to reset your password.

The password must be:

  • at least 8 characters,
  • contain 1 capital letter,
  • at least 1 number
  • at least 1 special character,
  • can’t be the same as user login
  • can’t contain invalid characters like: < > / \

Once logged into the Sims Portal, you will see a list of orders from the contract you selected:

You can click on the Contract in the upper right corner of the screen to see a short summary about the total orders in the contract, how many new orders have been created and how many orders are in progress.

For multiple contracts, click on the “Select” button to view orders associated to each contract.

On the left side of the screen is a navigation bar. From this you can select which page you want to view.

Note: The list on the navigation bar is dependent on the program requirements and user permissions.

Account activation

When Sims created a new Sims Portal account then you receive an email with your login name and the activation link:

After that please fill out your login name and click on Save button:

On your mail box you will receive an email with a link to set up your password:

Please click on it and set up your own password:

Note: The password must be at least 8 characters, contain 1 capital letter, at least 1 number and at least 1 special character

Our Haarlem operation is moving

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Our Haarlem operation is moving. From 1st July we will be moving to a new IT Asset Disposition (ITAD) and Recycling location in Eindhoven.


From this date our address will be:


Sims Recycling Solutions
Hastelweg 251 
5652 CV Eindhoven 

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